如今，很多人都希望進入外企工作。但是，外企面試卻是攔路虎，嚇倒了不少人。

(資料圖)

今天，我們就來看看：

外企面試有哪些技巧和策略？

如果被面試官要求做“一分鐘自我介紹”，你應該重點講什么？

在本文末，我們還給大家準備一分鐘英文自我介紹范文，希望對大家有用。

一般來說，不管什么面試，面試官想要知道的信息，不外乎以下三條：

Tell me about yourself as a professional.

你是怎樣的職場人？

What do you think is important for the job?

你認為工作中什么東西是重要的

How are you going to fit in with the company and provide value?

你會如何融入公司、為公司創造價值？

因此，在面試中，你需要做的， 就是用自然但聰明的方式，有的放矢地推銷自己。

那么，一分鐘自我介紹，需要遵循哪些步驟呢？

01

Greet the interviewers

和面試官打招呼

簡單來說，面試就是一種社交互動。

所以，如果連基本的禮儀都不具備，那么面試肯定是要陰溝里翻船的。

所以，面試一開始，一定要和面試官打招呼，介紹下你的基本信息，建立良好的互動。

For a start, the candidate requires to smile and greet all the interviewers sitting on the panel and say “Hello”, “Good Morning” or any othergreeting. Moreover, the place doesn’t include a whole address. Therefore, acandidate should keep their starting stage clean and precise.

用“你好”、“早上好”或其他問候語和面試官打招呼。但介紹地址時應只介紹省份和地區，不必過于詳細。整個開場越簡練精確，越好。

02

Describe educational qualification

介紹教育背景

一般來說，簡單介紹過個人背景之后，就是談談你的教育情況了。

對于應屆畢業生來說，因為沒有工作經驗，可以多講一些教育背景。主要集中在 本科或者研究生教育，可以談談你所學專業、研究方向、學校成績。

談教育背景同樣需要簡潔明了，不要總是喋喋不休地介紹學術成就。

Explanation about educational qualification requires a precise and crisp manner. There should be a certain way of talking regarding educational qualification because the candidate can’t go on and on about their achievements in academics.

如果是非應屆畢業生，那么教育背景不必過分闡釋，一筆帶過即可。重點放在下面的工作介紹中，突出社會經驗。

03

Mention about previous project

介紹以往的工作項目

過往工作介紹，可以說是重頭戲了。

一般到了這時，HR才會真正豎著耳朵聽你講故事。

HR會根據 你過往的行事風格、成就來判斷你是否能勝任，或者與公司文化和理念相符。

而說到工作介紹，這里就不得不提 STAR策略。

所謂STAR，它其實是 Situation, Task, Action, Result的縮寫。

Situation:Describe the context within which you performed a job or faced a challenge atwork.

情境：描述你做某件工作或迎接某項挑戰時所發生的背景情境。

For example, perhaps you were working on a group project, or youhad a conflict with a coworker. This situation can be from a work experience, avolunteer position, or any other relevant event. Be as specific as possible.

例如，也許你正在開展一個小組項目，或與同事發生沖突。背景情況可能出自某種工作經歷，也可能是某段志愿經歷。總之要盡可能具體。

Task:Next, describe yourresponsibility in that situation.

任務：描述你在這個情境中所承擔的責任。

Perhaps you had to help your group complete a project under atight deadline, resolve a conflict with a coworker, or hit a salestarget.

比如，你需要在時間很緊的情況下，完成一個項目。或者解決和同事之間的糾紛，或者完成某項銷售業績。

Action:You then describehow you completed the task or endeavored to meet the challenge.

行動：描述你采取了什么行動，來完成任務或搞定挑戰的。

Focus on whatyou did, rather than what your team, boss, or coworker did. (Tip: Instead ofsaying "We did xyx," say "I didxyz.")

注意，千萬要突出你做了什么，而不是你們團隊做了什么。

Result:Finally, explainthe outcomes or results generated by the action taken.

結果：描述行動所取得的效果。

You might emphasize whatyou accomplished, or what you learned.

側重描述你的成績，或者學到了什么。

上面的解釋有點抽象，下面來看下，如何將STAR策略運用到面試中。

問題1“Describe a situation when you had to deliver excellentcustomer service following a complaint”

講講接到客戶投訴后，你是如何做客服工作的？

示范回答：

? Situation: “A customer rang up complaining thatthey’d waited more than two weeks for a reply from our sales team regarding aproduct query.”

? Task: “I needed to address the client’s immediatequery and find out what went wrong in the normal process.”

? Action: “I apologized, got the details and passedthem to our head salesperson, who contacted the client within the hour. Iinvestigated why the query hadn’t been answered. I discovered that it was acombination of a wrong mobile number and a generic email address that wasn’tbeing checked. I let the client know and we offered a goodwill discount on hernext order.”

? Result: “The client not only continued to order fromus but posted a positive customer service tweet.”

問題 2: Tell me about a time you had to complete a task under a tight deadline. Describe the situation, and explain howyou handled it.

談談你曾經在很短時間內必須完成的一項任務。描述下相關情況，并解釋你是如何處理它的。

示范回答:

While I typically like to plan my work out in stages and complete it piece by piece, I can also achieve strong work under a tight deadline.

Once at a former company, an employee left days before a big project of his was due.I was asked to take it over, with only a few days to learn about and completethe project. I created a task force, delegated work, and we all completed the assignment with a day to spare. I think I tend to thrive under tight deadlines.

問題 3: What do you do when a team memberrefuses to complete his or her portion of the work?

和你同組的同事不肯完成他分內的工作，你怎么做的？

示范回答:

When there are team conflicts orissues, I always try my best to step up as team leader if needed. I think mycommunication skills make me an effective leader and moderator. For example,once I was working on a team project, and two of the team members got into anargument, both refusing to complete their assignments.

They were both dissatisfied with their workloads, so I arranged a team meeting where were arranged the assignments for the team. This made everyone happier and more productive, and our project was a success.

04

About mentor and professional support

介紹導師和職場上受到的幫助

Most of the time during an interview thecandidate keeps explaining about themselves to the employer. That seems a quiteself-obsessed for most of the people.

在面試的大部分時間內，候選人都不斷向雇主解釋自己。這似乎是一種自我迷戀。

Therefore, start talking about theircompany support and the admiration he received from his mentor for the work.This kind of behavior can be refreshing for the employer.

因此，開始談論你受到過的公司的支持以及從導師那里獲得的幫助會令人耳目一新。

這也從側面說明， 之前崗位上領導對你是否信任，對你的能力是否認同，或者你有哪種進步。

05

Describe professional skills

陳述專業技能

這一部分，也是HR重點關注的內容。

在此，也給大家2個小tips。

首先，需要清楚自己最大的優勢是什么。 其次，要將自己的專業優勢與職位描述進行匹配。

比如，下面是一則產品銷售經理的招聘信息描述。

看完之后，你要有劃重點的本領，弄清楚老板希望員工具有怎樣的技能。

然后把這些關鍵技能總結在一張紙上：

Strong analytical skills.

分析能力

Can optimize the use of data andinformation to uncover customer insight.

可以優化數據和信息的使用，能夠提出新的看法

Can provide strong evidence-basedanalyses that build brand equity and a differential advantage.

可以提供有力的基于證據的分析，建立品牌資產和差異化優勢

Customer Focused

以客戶為中心

Can develop and sustain positiverelationships to obtain customer insight.

可以發展和維持積極的關系

Strong communication skills (verbal andwritten).

較強的溝通能力（口頭和書面）

Can coordinate information andrequirements with related operational departments.

可以與相關業務部門協調信息和要求

Proactive in identifying needs/issues.

主動確定需求/問題

Can employ effective solutions in atimely manner.

可以及時采用有效的解決方案。

Detailed and action oriented.

注重細節、執行力強

聰明的面試者，都會從Job Deion中發現關鍵能力要求，

然后反觀自身背景， 進行有技巧地配對，讓自己和職位要求天衣無縫地搭配上。

06

About aspirations, goals and hobbies

個人抱負、目標和愛好

Nowadays, job interview has become morecomfortable and communicative. Therefore, all the candidates should be calmduring their interview sessions.

如今，求職面試氛圍更為輕松，注重雙向交流。因此，所有候選人在面試期間都應該保持冷靜。

The only thing that candidate shouldunderstand is, how to grow from that situation. Therefore, the candidate shouldconverse about the life goal and dreams that gives him confidence in life.

你要弄清楚怎么在這種情況下更好地表達自己。因此，你可以談談自己的生活目標和夢想，這些讓你對生活充滿信心的事情。

07

Conclude with a thank you

最后感謝對方

At the end of the interview session, thecandidate should try to show his gratitude towards the employer for such greatopportunity.

在面試結束時，應聘者應該向雇主表達對這樣一個機會的感激之情。

And finally, leave the room by saying thankyou with a firm handshake along with a smile.

最后，離開房間，說出謝意，并帶著微笑堅定地握手。

好了，上面就是一些自我介紹技巧介紹。下面，給大家說說面試中的注意點。

首先， 語言簡練干凈，沒有人愿意聽你長篇大論，還沒有重點地閑扯。

然后，肢體語言積極、堅定，但不要情緒化或者表現得過于緊張。

還有，和面試官保持眼神交流，讓彼此感到誠意和信任。

此外，在面試中，要避免 遲到、負面言論、傲慢、服裝不良等自我挖坑行為。

最后，再給大家一個完整的自我介紹例子，一起學起來吧。

My name is XXX and I am from Chennai. I amcurrently studying Finance and Economics at Hong Kong University. I was raisedin Bengalu and when I was 18 I moved to Hong Kong to take my university study.Last year I went to London to join the school"s exchange program. During myexchange I went backpacking with other backpackers from all over the world toother countries across Europe. It was a fun experience. I think I have beenfortunate enough to be able to live in different parts of the world and thus beable to broaden my horizon.

我的名字是XXX，我來自XX省。我目前在香港大學攻讀金融與經濟學。我在XX長大，18歲時移居香港進入大學。去年我去了倫敦參加學校的交流計劃。在我的交換過程中，我和其他來自世界各地的背包客一起到歐洲其他國家。這是一個有趣的經歷。我覺得能夠生活在世界的不同地區，從而拓寬視野是一件非常幸運的事情。

I have a strong interest in banking andfinancial services industry. The reason is I"d like to leverage mydetail-oriented mind and apply the skills and knowledge that I have attainedthroughout my degree courses. I see myself as a people-oriented andover-achiever person. I demonstrated this through working in various groupprojects with different types of people in which I had been able to performwell.

我對銀行和金融服務業有濃厚的興趣。原因是我想利用我注重細節的特點，運用我在學位課程中獲得的技能和知識。我認為自己是一個關心別人的人，我對自己的要求很高。我很擅長在不同的小組中與他人合作，共同完成項目。

I would like to be part of your company tofurther develop myself in banking field and to use my capabilities to serveboth your company and your clients.

我希望成為貴公司的一員，以進一步提高自己在銀行業務方面的能力，并利用我的能力為貴公司和客戶提供服務。

好了，希望你下次去面試，用上這些技巧和策略。喜歡這篇內容的話，就給英大點個“在看”吧！

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